Creating the future of e-commerce
The Ecommerce Innovation Alliance (EIA) is dedicated to creating a more predictable and fair legal environment for the ecommerce industry.
ECOMMERCE INNOVATION ALLIANCE
The voice of ecommerce
The Ecommerce Innovation Alliance (EIA) is a nonprofit trade association dedicated to bringing the e-commerce industry together to advocate for common sense policies that strengthen the e-commerce ecosystem while protecting consumer privacy.
EXPERTISE
EIA’s leadership team brings decades of experience in ecommerce policy and regulation together. We educate members about best practices and compliance solutions in evolving areas like state and federal telemarketing laws, AI regulations, ADA website compliance, data privacy, and consumer protection.
Advocacy
EIA represents our members’ shared interests in the legislative and regulatory arenas. We educate policymakers on the real-world impact of laws and regulations. We are consistently striving for a fair balance that protects consumers while also allowing ecommerce brands to thrive.
Connection
EIA recognizes the strength of the ecommerce ecosystem lies in its collective spirit. We foster collaboration, knowledge sharing, and advocacy for all members, regardless of size. We bring together diverse perspectives and expertise, identifying shared challenges and opportunities.
Recent News and Blog Posts
Just Days Left: Ecommerce Businesses Should Weigh In on California’s “Frictionless” Opt-Out Rules
The California Privacy Protection Agency (CPPA), referred to as “CalPrivacy”, is asking for input—and what comes next could directly impact how your business handles opt-outs and data rights. There are just a few days left for businesses around the U.S. to weigh in on a key California privacy issue that could shape future compliance requirements. Public comments must be submitted to CalPrivacy by April 8, 2026.
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Congress Targets Predatory ADA Website Accessibility Lawsuits as Pressure Builds on Ecommerce
Ecommerce businesses are increasingly being targeted by lawsuits over website accessibility—particularly under the Americans with Disabilities Act (ADA). Because ecommerce businesses operate entirely online, their websites are often alleged to be “places of public accommodation” even though a definitive legal conclusion on whether ADA Title III reaches private business websites has never been reached—making them a primary target for ADA-related claims.
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Beyond the Fifth Circuit: New Ruling Deepens the Legal Divide on TCPA Written Consent Requirement
A Maryland federal ruling reinforces growing uncertainty around “written consent” requirements under the TCPA. Just days after the U.S. Court of Appeals for the Fifth Circuit raised questions about whether prior express consent under the Telephone Consumer Protection Act (TCPA) must be in writing, another court has reached a similar conclusion—this time in a different jurisdiction. In Bradley v. DentalPlans.com, a federal judge in Maryland held that the TCPA does not explicitly require written consent for certain telemarketing communications.
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Member Testimonials
“The EIA does not just talk about the issues; they deliver tangible results. Helping to stop burdensome new regulation on the use of AI and the passage of Virginia SB 1339 are concrete examples of their effectiveness. By joining the EIA, you’re investing in an organization with a proven track record of securing victories that directly benefit e-commerce businesses.”
“As an e-commerce business, we need our voice to be heard by policymakers. The EIA provides a platform for the industry to come together and advocate for common-sense policies that foster innovation and job growth here in the U.S.. The Ecommerce Innovation Alliance ensures that our collective concerns are brought to the attention of those who are making the rules.”
industry topics
Take a deep dive into current ecommerce issues
Read more about current industry topics and navigating ongoing challenges faced by e-commerce businesses. Learn how the EIA is fighting to help our members.
The FCC Just Proposed New Rules About Offshore Call Centers and Robocall Crackdowns — But Most of It Isn’t About You (Yet)
March 31, 2026
The FCC eleased two significant Notices of Proposed Rulemaking (NPRMs) on March 27, 2026, both adopted March 26, 2026. While neither is specifically directed at ecommerce companies, the proposals could carry real implications for how online retailers and direct-to-consumer brands will communicate with customers — and how the infrastructure underlying those communications is regulated. Here is a plain-language breakdown of what the FCC is proposing, what’s still just a question being asked, and where ecommerce operators should pay close attention.
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