Senate Targets Foreign Robocalls: Analysis of the Foreign Robocall Elimination Act (SB 2666)
October 21, 2025
For the modern ecommerce brand, the telephone is not an obsolete relic but a critical channel for customer engagement, logistical coordination, and essential support services. From automated text messages confirming a shipment to a live agent call resolving a complex order issue, voice and SMS communications form a vital artery connecting businesses with their customers. The integrity of this channel is paramount. Yet, this artery is under constant assault from a persistent and damaging threat: a deluge of illegal, foreign-originated robocalls systematically eroding consumer trust in the very act of answering the phone.…
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Mini-TCPA Action Alert: Massachusetts HB 363 Threatens Legitimate Ecommerce
October 2, 2025
On October 1st, I had the opportunity to provide testimony before the Joint Committee on Consumer Protection and Professional Licensure regarding HB 363, "An Act clarifying telephone solicitation". This bill, presented by Representative Michael J. Finn, proposes further regulation of telephone solicitation, including a prohibition on all robocalls to “any hands-free mobile telephones, mobile electronic devices and mobile telephones” subject to an exception for “informational calls,” which is awkwardly (and misleadingly) defined to include calls and texts sent in the context of a pre-existing business relationship.…
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Pattern of Missed Court Deadlines and Show-Cause Orders Mounts in Gerald Lane’s “Quiet Hours” Litigation Campaign
September 30, 2025
The Ecommerce Innovation Alliance (EIA) is calling attention to a recent court order regarding sanctions in a “quiet hours” case being litigated by attorney Gerald D. Lane, Jr., the attorney who has pursued more than 350 “quiet hour” cases targeting ecommerce brands nationwide.…
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Second Circuit Upholds Verizon $46.9 Million Fine for Sharing Location-Based Data
September 12, 2025
Yesterday, the U.S. Court of Appeals for the Second Circuit issued a final decision in Verizon v. FCC, upholding a $46.9 million penalty against Verizon for mishandling customer location data. This ruling has significant implications for our members engaged in telemarketing and SMS text marketing. The Court affirmed the FCC's finding that Verizon violated Section 222 of the Communications Act by failing to reasonably safeguard Customer Proprietary Network Information (CPNI). The Second Circuit explicitly concluded that device-location data qualifies as CPNI, triggering the privacy protections of the Communications Act. …
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FCC Removes Over 1,200 More Non-Compliant Voice Providers from U.S. Networks
September 11, 2025
The EIA recognizes the FCC’s recent action to remove over 1,200 additional non-compliant voice service providers from the Robocall Mitigation Database. This enforcement, effective August 25, 2025, directly disconnects these providers from U.S. phone networks until they comply with FCC regulations. This latest action builds upon the FCC's prior removal of 185 providers earlier in August. …
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FCC to Consider Eliminating Key TCPA Rules at October 28 Meeting
Ecommerce Innovation Alliance
October 21, 2025
At its open meeting on October 28, the Federal Communications Commission (FCC) is scheduled to consider a draft Notice of Proposed Rulemaking (NPRM) that could significantly alter the regulatory landscape for business communications. A central component of the NPRM is a proposal to "simplify, streamline, or eliminate" several long-standing rules related to the Telephone Consumer Protection Act (TCPA) and the Do-Not-Call Implementation Act.…
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