Senate Targets Foreign Robocalls: Analysis of the Foreign Robocall Elimination Act (SB 2666)
October 21, 2025
For the modern ecommerce brand, the telephone is not an obsolete relic but a critical channel for customer engagement, logistical coordination, and essential support services. From automated text messages confirming a shipment to a live agent call resolving a complex order issue, voice and SMS communications form a vital artery connecting businesses with their customers. The integrity of this channel is paramount. Yet, this artery is under constant assault from a persistent and damaging threat: a deluge of illegal, foreign-originated robocalls systematically eroding consumer trust in the very act of answering the phone.…
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Mini-TCPA Action Alert: Massachusetts HB 363 Threatens Legitimate Ecommerce
October 2, 2025
On October 1st, I had the opportunity to provide testimony before the Joint Committee on Consumer Protection and Professional Licensure regarding HB 363, "An Act clarifying telephone solicitation". This bill, presented by Representative Michael J. Finn, proposes further regulation of telephone solicitation, including a prohibition on all robocalls to “any hands-free mobile telephones, mobile electronic devices and mobile telephones” subject to an exception for “informational calls,” which is awkwardly (and misleadingly) defined to include calls and texts sent in the context of a pre-existing business relationship.…
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“Operation Robocall Roundup” Targets Illegal Robocalls
August 18, 2025
The persistent issue of illegal robocalls continues to impact consumers and businesses across the United States. In a further effort to address this pervasive problem, a multi-state initiative dubbed "Operation Robocall Roundup" has been launched by the Anti-Robocall Litigation Task Force, directly targeting voice service providers that fail to comply with federal regulations and enable unwanted call traffic.…
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New Senate Bill Aims to Tackle Foreign Robocalls, Including Input from Ecommerce Businesses
August 13, 2025
The EIA is closely tracking Senate Bill 2666, the "Foreign Robocall Elimination Act," introduced in the Senate on August 1st by Senator Ted Budd and Senator Peter Welch. This bipartisan bill has been read twice and referred to the Senate Committee on Commerce, Science, and Transportation. Its primary aim is to combat unlawful robocalls, particularly those originating from outside the United States. The proposed legislation directs the FCC, in consultation with the FTC and the Attorney General, to establish a task force focused on unlawful robocalls.…
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FCC Removes Over 1,200 More Non-Compliant Voice Providers from U.S. Networks
Ecommerce Innovation Alliance
September 11, 2025
The EIA recognizes the FCC’s recent action to remove over 1,200 additional non-compliant voice service providers from the Robocall Mitigation Database. This enforcement, effective August 25, 2025, directly disconnects these providers from U.S. phone networks until they comply with FCC regulations. This latest action builds upon the FCC's prior removal of 185 providers earlier in August. …
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